TERMS OF SERVICE

Effective Date: 11/03/2024

1. Introduction

Welcome to ManualPort.com (the “Site”), an online service owned and operated by ManualPort (“ManualPort,” “Company,” “we,” “us,” or “our”).

These Terms of Service (“Terms” or “Agreement”) form a legally binding agreement between you (“you,” “user”) and ManualPort governing your access to and use of the Site and any content, products, or services made available through it (collectively, the “Services”).

By accessing or using the Site, you confirm that:

  • you are at least 18 years old,
  • you have the legal capacity to enter into a binding contract, and
  • you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, you must not access or use the Site or Services.

2. Changes to These Terms

We may update or modify these Terms from time to time. The “Effective Date” above indicates when the Terms were last revised.

  • Material changes will be communicated through the Site or other reasonable means.
  • Changes apply prospectively only.
  • Your continued use of the Site after the Effective Date constitutes acceptance of the updated Terms.

If you do not agree to revised Terms, you must stop using the Site.

3. Site Content and Limited License 3.1 Site Content

The Site provides access to product manuals, user guides, and related documents (“Site Content”), which may be owned by ManualPort or licensed from third parties.

ManualPort represents that it has the right to make the Site Content available in the manner described in these Terms.

3.2 License Grant
Subject to your compliance with these Terms, ManualPort grants you a personal, non-exclusive, non-transferable, revocable, limited license to:

  • access the Site, and
  • download and print one (1) copy of a manual for your personal, private, non-commercial use.

3.3 Restrictions
You may not:

  • reproduce, distribute, sell, rent, sublicense, or commercially exploit Site Content;
  • create derivative works from Site Content;
  • remove or alter copyright, trademark, or proprietary notices;
  • use Site Content in any unlawful or misleading manner.

All rights not expressly granted are reserved by ManualPort and its licensors.

4. Pricing and Payment

Prices for digital products are displayed on the Site at the time of purchase and may change at any time prior to purchase.

You represent and warrant that all payment information you provide is accurate, current, and complete, and that you are authorized to use the selected payment method.

5. Digital Content, Refunds, and Consumer Rights 5.1 Digital Content Access

By purchasing digital content from ManualPort, you acknowledge that access is provided immediately upon purchase.

5.2 Refund Policy
Except where prohibited by applicable law:

  • All sales are final, and
  • refunds are not provided once digital access has been granted.

If you experience a technical issue that prevents access, download, or printing, please contact customer support at [insert support email]. We will attempt to resolve the issue or, where appropriate, provide a refund.

5.3 EU/UK Consumer Rights
If you are located in the EU or UK, you acknowledge and expressly consent to:

  • immediate performance of digital content, and
  • the loss of your statutory right of withdrawal once access begins, in accordance with applicable consumer protection laws.

Nothing in these Terms limits mandatory consumer rights under applicable law.

6. No Professional or Product Advice

The Site is provided for general informational purposes only.

ManualPort:

  • does not manufacture products,
  • does not provide professional, technical, or safety advice, and
  • does not guarantee that manuals reflect the most current manufacturer updates.

You are solely responsible for verifying information with the original manufacturer before relying on it.

7. Third-Party Websites

The Site may contain links to third-party websites. ManualPort:

  • does not control third-party sites,
  • is not responsible for their content or services, and
  • does not endorse them.

Accessing third-party websites is at your own risk.

8. Disclaimer of Warranties

To the maximum extent permitted by law, the Site, Services, and Site Content are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, availability, or non-infringement.

ManualPort does not warrant that:

  • the Site will be uninterrupted or error-free,
  • content will be complete or up to date, or
  • defects will be corrected.

9. Limitation of Liability

To the maximum extent permitted by law:

ManualPort and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, data, or business.

ManualPort’s total cumulative liability arising from or related to the Site or Services shall not exceed the greater of:

  • the amount you paid to ManualPort in the twelve (12) months preceding the claim, or
  • USD $100.

Nothing in this section limits liability that cannot be excluded under applicable law (including EU/UK consumer protection laws).

10. Indemnification

You agree to defend, indemnify, and hold harmless ManualPort from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of:

  • your violation of these Terms,
  • your misuse of the Site or Content, or
  • your infringement of any third-party rights.

11. Copyright and DMCA Policy

ManualPort respects intellectual property rights.

If you believe content on the Site infringes your copyright, please submit a notice including:

  • your contact information,
  • identification of the copyrighted work,
  • identification of the allegedly infringing material,
  • a good-faith statement, and
  • a statement under penalty of perjury.

DMCA Agent:
📧 legal@manualport.com

12. Privacy and Data Protection

Your use of the Site is subject to our Privacy Policy, which explains how we collect and process personal data in compliance with:

  • GDPR (EU/UK),
  • UK Data Protection Act, and
  • applicable U.S. privacy laws.

13. Governing Law and Dispute Resolution 13.1 Governing Law

  • For users in the United States, these Terms are governed by the laws of the State of Delaware.
  • For users in the EU or UK, mandatory local consumer protection laws apply.

13.2 Dispute Resolution
Before initiating legal proceedings, the parties agree to attempt resolution through good-faith mediation.

Nothing in this section deprives EU/UK consumers of their right to bring claims in their country of residence.

14. Class Action Waiver (U.S. Only)

Where permitted by law, you agree to bring claims against ManualPort only in your individual capacity, and not as part of a class or representative action.

15. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and ManualPort.
  • Severability: Invalid provisions will be limited to the minimum extent necessary.
  • Assignment: You may not assign these Terms without our consent.
  • Waiver: Failure to enforce a provision is not a waiver.
  • Survival: Sections intended to survive termination shall do so.